Delivery
What are the delivery times and costs?
Standard delivery is free in France. Express delivery: €6.99. European Union: €22. International (outside the EU): €29.
How do I track my order?
As soon as it ships, you receive an email with a real-time tracking link.
Returns and refunds
How long do I have to change my mind?
You have 14 calendar days from receipt to withdraw, without giving a reason.
Who pays the return shipping?
Return shipping is at your expense, except in case of an error on our part or a defective product.
When will I be refunded?
As soon as your return is received and checked, to the payment method used at purchase.
My item arrived damaged, what should I do?
Contact us quickly via our contact page with your order number: we will find the best solution together.
Payment
Is payment secure?
Yes, all payments are processed securely across the shop.
Another question?
Our customer service is here for you.
